Privacy Policy GDPR Compliance
Effective Date: 01-01-2025
At svenwes.art, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and relevant Belgian privacy laws (such as the Belgian Data Protection Act of 30 July 2018). This policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with us, or purchase our products and services.
1. Who We Are
Sven Wes Art
Website: www.svenwes.art
Email: info@svenwes.art
We act as the Data Controller for the personal data we collect.
2. What Data We Collect
We may collect and process the following categories of personal data:
* Identity Information: Name, surname.
* Contact Information: Email address, phone number, mailing address.
* Transaction Data: Payment information, billing details, purchase history.
* Technical Data: IP address, browser type, operating system, and cookies (see Section 7).
* Communication Data: Messages, inquiries, or feedback sent via contact forms or email.
3. How We Use Your Data
We process your data only when there is a legal basis to do so, including:
* Contractual Obligations: To process and deliver your orders or respond to inquiries.
* Legal Compliance: To fulfill tax or legal obligations under Belgian and EU law.
* Legitimate Interests: To improve website performance, ensure security, and understand user preferences.
* Consent: When you opt into our newsletter or marketing communications.
We will not use your personal data for automated decision-making or profiling.
4. Sharing Your Data
We do not sell or share your personal data with third parties unless:
* It is necessary for fulfilling your purchase (e.g., payment processors, shipping providers).
* It is required by law or regulatory authorities.
* You have provided explicit consent.
Our third-party service providers (e.g., hosting providers, payment gateways) are GDPR-compliant and bound by confidentiality agreements.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example:
* Order and transaction data: Retained for 7 years for tax compliance.
* Marketing data: Retained until you unsubscribe or request deletion.
6. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
* Right of Access: Request a copy of the personal data we hold about you.
* Right to Rectification: Request correction of inaccurate or incomplete data.
* Right to Erasure (Right to Be Forgotten): Request deletion of your data under certain circumstances.
* Right to Restriction of Processing: Request limited use of your data.
* Right to Data Portability: Request transfer of your data to another service provider.
* Right to Object: Object to data processing for direct marketing or legitimate interests.
* Right to Withdraw Consent: Withdraw consent for processing at any time.
* Right to Lodge a Complaint: File a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) if you believe your rights have been violated.
Belgian Data Protection Authority Contact:
* Website: www.gegevensbeschermingsautoriteit.be
* Phone: +32 (0)2 274 48 00
* Email: contact@apd-gba.be
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. These may include:
* Essential Cookies: Necessary for website functionality.
* Analytical Cookies: To analyze website traffic and performance (e.g., Google Analytics).
* Marketing Cookies: We don’t use markerting cookies.
You can manage your cookie preferences through your browser settings or our cookie banner.
For more details, please see our Cookie Policy.
8. Security of Your Data
We use technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. These include:
* Encrypted data transmission (e.g., HTTPS).
* Secure payment gateways compliant with PCI-DSS standards.
* Regular data audits and access controls.
9. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by:
* Using service providers in countries with adequate data protection laws.
* Implementing standard contractual clauses approved by the European Commission.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.
11. Contact Us
For questions or concerns about this policy or your personal data, please contact us:
Email: info@svenwes.art
